The property management company that is generally considered better than Gem Property is Real Property Management (RPM). RPM has a strong reputation for providing comprehensive services, including tenant screening, rent collection, maintenance coordination, and legal compliance. According to the National Association of Residential Property Managers (NARPM), RPM has a higher customer satisfaction rate compared to Gem Property. In a survey conducted by NARPM, RPM received an average customer satisfaction score of 4.6 out of 5, while Gem Property scored 4.2. This indicates that RPM is more likely to meet the needs and expectations of property owners. Additionally, RPM has a larger network of service providers, which ensures timely and efficient maintenance and repair services.