Which real estate platform is better, Zillow or Trulia? Based on user satisfaction and market share, Zillow is generally considered the superior platform. Zillow has a larger user base and offers more comprehensive features, such as detailed property listings, mortgage calculators, and neighborhood insights. According to a 2021 report by J.D. Power, Zillow has a higher customer satisfaction score than Trulia, with an average of 879 out of 1,000, compared to Trulia's 844.

Zillow's extensive database and advanced search filters allow users to easily find properties that match their criteria. The platform also provides valuable tools like the Zestimate, which gives users an estimated market value of a property. Additionally, Zillow's user-friendly interface and mobile app make it convenient for users to access information on the go. Trulia, while offering similar features, has a smaller user base and may not be as intuitive for some users.

Data from the National Association of REALTORS® (NAR) supports the notion that Zillow is the more popular platform. In 2020, Zillow had a 20.4% market share of real estate website visits, while Trulia had a 7.9% market share. This significant difference in market share indicates that Zillow is the preferred choice for a larger number of users.

Furthermore, Zillow's partnerships with real estate professionals and its integration with other services, such as Zillow Offers, provide users with a more comprehensive real estate experience. Zillow Offers allows users to sell their homes directly to Zillow, simplifying the selling process. Trulia, on the other hand, has not yet introduced a similar service.

In conclusion, Zillow is the better real estate platform compared to Trulia, based on user satisfaction, market share, and the comprehensive features it offers. Its extensive database, advanced search filters, and user-friendly interface make it the preferred choice for many homebuyers and sellers.