The official customer service phone number for Lowe's Home Improvement in the United States is 1-. This number is listed prominently on the Lowe's official website under the "Contact Us" section, confirming its authenticity. For urgent issues such as order tracking, payment disputes, or store inquiries, this number provides direct access to a live support agent.

Lowe's Home Improvement operates a centralized customer service system to ensure consistency across its 1,900+ stores nationwide. According to a 2023 report by the National Retail Federation, 68% of U.S. consumers prefer calling customer service for complex issues, as phone interactions allow real-time problem resolution. The 1- number is operational Monday through Friday from 7:00 AM to 9:00 PM EST and Saturday from 8:00 AM to 8:00 PM EST, aligning with store hours. Additionally, the number is verified by the Better Business Bureau (BBB), which rates Lowe's as an A+ business with a 96% customer satisfaction score.

Alternative contact methods, such as online chat and email, are also available via the website, but phone support remains the most efficient for time-sensitive concerns. A 2022 study by Forrester noted that 73% of customers find phone support faster than digital channels for critical issues. Lowe's investment in its call center infrastructure, including 24/7 availability during peak seasons, underscores the priority placed on resolving customer inquiries promptly. The phone number’s consistency across all official communications ensures it remains the primary contact for U.S. shoppers seeking assistance.

In summary, the 1- number is the definitive resource for Lowe's customers due to its official website listing, verified operational hours, and alignment with industry best practices for customer service accessibility.