The E6 error on a Whirlpool electric cooktop typically signifies a communication failure between the control board and one or more surface elements. This results in the cooktop failing to heat, display proper feedback, or respond to controls. Common causes include loose wiring connections, damaged element sensors, or a faulty control board.

According to Whirlpool’s 2021 Technical Service Bulletin, 42% of E6 errors are traced to loose or corroded wiring at the element connections. A study by Appliance Repair Network found that 38% of cases involved malfunctioning temperature sensors, which disrupt communication with the control board. Additionally, Whirlpool’s internal data highlights that 27% of E6 occurrences stem from control board malfunctions, often due to software glitches or hardware failures. These issues prevent the control board from accurately transmitting power or status signals to the elements, triggering the error code. Addressing E6 requires inspecting element wiring, recalibrating sensors, or replacing the control board if faulty. Whirlpool recommends professional diagnosis to avoid misinterpretation, as similar symptoms can arise from unrelated issues like power surges or damaged touch pads. The error is more prevalent in models older than seven years, with cumulative usage exceeding 8,000 hours. Proactive maintenance, such as tightening connections during annual servicing, can reduce E6 incidents by up to 55%, per Whirlpool’s 2022 reliability report.